New tracking software coordinates project information

NKAPC implemented new software last month which better tracks and coordinates the activities of the agency; this includes: building and zoning permits; building, zoning, and infrastructure inspections; zoning and property maintenance code enforcement actions; subdivision platting and related infrastructure construction plans; and, planning and other large-scale projects.

These activities were tracked previously with a variety of software products, some of which carried growing annual costs, were incompatible, and required additional equipment to be maintained off-site.

The new software package, named TRAKiT, allows for all these activities to be integrated on a GIS base, allowing NKAPC staff and outside agencies to communicate better with one another on related activities. It also facilitates all agencies involved with Kenton County development to be more knowledgeable and productive in their responsibilities. And most importantly, the system allows staff to get needed information quicker, reducing times for plan review and increasing customer service satisfaction.

“TRAKiT is working great so far for all the new engineering data we’re collecting”, said Scott Hiles, CPC, NKAPC’s director of infrastructure engineering. “It appears now that it’ll have the ability to track development information more efficiently than we’ve ever been able to before.”

While NKAPC has been the long-time managing partner of a robust geographic information system (LINK-GIS), there has always been a disconnect between that system and those that track permits, projects, and code enforcement. TRAKiT sets atop LINK-GIS data, allowing information from different activities to be coordinated by address. This makes the GIS data all the more valuable to Kenton County communities and makes development and code enforcement data more accessible, both to staff and to the public.

TRAKiT also allows all the agency’s field inspectors to use iPads in the field to keep track of inspection activities and report results in real time. This permits inspectors to streamline their efforts, reduce time needed to input data, and ultimately to save the agency and the taxpayers money.

The software package includes a public web portal which allows contractors and citizens to access information regarding development and code enforcement activities. While the nkonestop.org website previously included access to information, this new portal expands the agency’s online capabilities, making it possible to apply for certain permits, pay for them using a credit card, schedule inspections, report a problem, and review inspector’s field reports all directly from that website.

“TRAKiT is going to facilitate coordinating all our responsibilities,” said Dennis Gordon, FAICP, executive director. “That coordination is going to allow staff to be more efficient and effective. It’ll also make us more transparent in our duties because most of our records will be available online via the public web portal.”

With trends towards digitizing plans and documents, as well as streamlining processes, this new technology may eventually lead to a completely paperless mode of business.